Testimonials and Reviews

What Our Patients Say

Read feedback and comments from patients who have visited The Smart Clinics London clinics for GP appointments, dentistry and healthcare.

We welcome reviews and feedback from those who’ve used The Smart Clinics. 

Please feel free to email us direct to tell us about your experience.

“My experience with Lelani has been so positive it is easy to recommend her wholeheartedly.  She has provided me with care of the highest quality.  I am in admiration of her wide-ranging expertise and skill.   Throughout my treatment I have appreciated her extensive knowledge and understanding of how to tackle my challenges.  She has been tenacious in helping me to get better and to get to the root causes of my symptoms.   I have developed knowledge and skills that will help me not only get better but also to maintain good health in the long term. 

“I was very unwell when I first came to her, suffering from a range of complications after having had Covid-19.  Experiencing a lot of problems with my digestion alongside other difficult symptoms for many months, I was in a great deal of pain and emotional distress.  I am now so much better and feel well on the road to a full recovery.   It is thanks to Lelani that I am coming out of a very challenging time with a much better understanding of how to look after my well-being and feel I am stronger and better equipped than I was before.  I can’t thank her enough!”

Caroline, via email

“The clinic is looking lovely since it was refurbished last summer, such an improvement. Dr O’Brien is great, a really sympathetic and understanding doctor. Highly recommended.”

via iWantGreatCare

“Ola! Dr. Vila I just wanted to say thank you for all the work you did yesterday and to report everything this morning is fine settled. My bite is the most comfortable ever. Have a great holiday and see you in September.”

LH, Clapham Junction

“I have now come to the end of the 12 months of membership and I have been very happy with the care and services provided”

Rachel, London

“I just wanted to say thank you for being so accommodating today when I was running late. A really slick service and makes it worth travelling for. Thank you.”

Diane, London

“I went yesterday for an emergency appointment for my eye. The clinic was running late but I was warned as I arrived and didn’t have to wait long. The Dr was very sympathetic – he gave me a thorough examination and I came away reassured and with a prescription and a good understanding of the ongoing treatment needed. Great service!”

R Ranawaya, London

“Just a quick note to say thank you so much for the care you took over my appointment today. I am very grateful for your high standard of care and professionalism”

James W, London

“Thank you so much for fitting us in today, don’t know what we’d have done without you. My daughter is quite timid, but your doctor was brilliant with her.”

Susan K, London

“It’s about peace of mind. You don’t value your health until something goes wrong, then it is the most important thing in the world.”

Mr B, Wandsworth

“After struggling to even get an appointment with my previous doctor, we finally decided to join The Smart Clinics for the whole family. Now we can pretty much see someone as soon as we want to.”

Mrs T, Knightsbridge

“Very efficient and friendly”

Diana

“Georgina is always very helpful, especially with booking/rescheduling appointments, answering questions and doing all administrative work. Very Kind, very efficient. Thank you once again.”

Irene

“I have been a member of Westover and Smart Clinics since the original inception and don’t know how i would have managed without their caring and efficient service”

Mrs N, SW3

“Alaa was extremely gentle, had excellent knowledge. This was my first consultation, Alaa was exceedingly professional and and gave the best possible consultation.”

IT

“Maggie especially, and all other colleagues as well, were so very helpful from the very beginning to my actual appointment and all administrative work (answering all my questions, invoices etc)”

Mrs Tha

“The clinic provides great services and is a pleasant environment. Georgia has been really kind, always helpful, whether it was at the practice or over the phone. As for the dentist, Dr Vila has been doing an amazing job. His kindness and good mood helped me to feel comfortable whenever I was at the practice. I received the answers to all my questions whenever I needed, which was really helpful. I am more than happy with the job that has been done. My teeth look so much better than they used to and I am more confident when I smile now. Thank you so much!”

Nora

“Would definitely recommend this clinic for both medical and dental needs. The lady at reception was very helpful and was able to organise my tooth whitening kit in under an hour! I picked it up an hour after calling the clinic to enquire. Reasonable price too for 8 whitening syringes. Would definitely recommend this clinic for both medical and dental needs.”

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Make An Appointment

Services are available through our a affordable membership packages or on a drop in 'pay as you go' basis. High quality medical healthcare is readily available:

  • Longer appointment times
  • No waiting lists
  • Evening and weekend appointments
  • Telephone, video and in-person consultations
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Telephone

Call our team on 020 7052 0070

  • Chelsea - Hollywood Rd: Option 2
  • South Ken - Thurloe Place: Option 4
  • Wandsworth - Northcote Rd: Option 5
  • Wandsworth - Bellevue Rd: Option 6

Lines open 8.30-5.30 Monday to Friday, 9.00-12.00 Saturday

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