Dental Survey Reveals What’s Important

orthodontics london

The General Dental Council (GDC) Patient and Public Survey results have been published and show what patients said were important factors in their treatment at the dentists.

Communication was seen as the a vitally important part of the overall experience – with hygiene/cleanliness and quality of care being key during treatment.

  • The most important factors to be told about before treatment starts were:
    • Cost of the planned treatment (74%)
    • Description of the planned treatment (68%)
  • During treatment the most important factors were judged to be:
    • Hygiene and cleanliness (69%)
    • Quality of care provided by the dental practice (64%)

Read the full survey results at

While delivery of great oral healthcare is the objective in dentistry, the relative importance of communication before treatment even starts illustrates that there is more involved in delivering patient satisfaction than the actual service of checking, cleaning and fixing the teeth.

Patients want to understand the treatment proposed as well as the costs involved. This helps to reassure them, which is especially important for nervous patients.

The Smart Clinics Dentistry, London

The Smart Clinics offers a full range of dentistry services with fully qualified dentists.

There are a choice of two highly equipped dentistry studios in London:

Dentists also offer a full range of additional, specialist services from cosmetic dentistry to root canal treatment and implantology.

Dentistry Scheme

Members of our dentistry scheme benefit from:

  • 2 dental examinations a year (including X-rays when necessary)
  • 2 dental hygiene appointments during the year
  • 20% off all dental treatments
  • £30 per month or £25 per month when taken in addition to medical scheme membership

For more information contact

Non-members are also welcome to access our services. Please contact us for a quote or more information.

Private Healthcare London

The Smart Clinics is a private healthcare company established in 2013, offering a membership-based alternative to NHS care for individuals and families.

The Company describes itself as:

London’s pre-eminent integrated healthcare clinics

Vital health services include private GPs, travel clinic, skin treatments, physiotherapy and much more. Children’s services include immunisation and speech therapy.

The company offers patients a choice of two conveniently located and comfortably equipped clinics at Brompton Cross (South Kensington) and Wandsworth.

Telephone our team on 020 7052 0070.

Contact Us

Make An Appointment

Services are available through our a affordable membership packages or on a drop in 'pay as you go' basis. High quality medical healthcare is readily available:

  • Longer appointment times
  • No waiting lists
  • Evening and weekend appointments
  • Telephone, video and in-person consultations


Call our team on 020 7052 0070

  • Chelsea - Hollywood Rd: Option 2
  • South Ken - Thurloe Place: Option 4
  • Wandsworth - Northcote Rd: Option 5
  • Wandsworth - Bellevue Rd: Option 6

Lines open 8.30-5.30 Monday to Friday, 9.00-12.00 Saturday

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